Under Mailbox settings > Mail flow settings, click the Manage mail flow settings link. A display pane is shown for the selected user mailbox. In the list of user mailboxes, click the mailbox that you want to configure mail forwarding for. In the new EAC, go to Recipients > Mailboxes. To see what permissions you need, see the "Recipients" entry in the Feature permissions in Exchange Online article. You need to be assigned permissions before you can perform this procedure or procedures. You can use the new Exchange admin center (EAC) to set up email forwarding to a single internal recipient, a single external recipient (using a mail contact), or multiple recipients (using a distribution group). If you're using Microsoft 365 or Office 365 for business, you should configure email forwarding in the Configure email forwarding Use the new Exchange admin center (EAC) to configure email forwarding
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